Privacy Policy

Our Commitment to Your Privacy

At Mutual, privacy isn't just a policy—it's the foundation of everything we build. We understand that the information you share on our platform is deeply personal, and we treat it with the utmost respect and care.

This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (stored securely using industry-standard encryption)
• Display name (optional)

Your Answers

When you answer questions on Mutual, we store your responses. This is essential for the service to work—we need to compare your answers with your partner's to find matches.

Important: Your individual answers are never shown to your partner. They only see questions where you both indicated interest.

Partnership Information

We store information about your partnership connection, including:

• Partner connection codes
• Match results (where both partners indicated interest)
• Starred matches and "ready" signals

Usage Information

We collect basic usage data to improve our service:

• Categories you've explored
• General usage patterns (not specific answers)
• Device and browser information for compatibility

How We Use Your Information

We use your information to:

• Provide the service: Match your answers with your partner's and show mutual interests
• Improve Mutual: Understand how people use our platform to make it better
• Communicate with you: Send important updates about your account or the service
• Ensure security: Protect against fraud and unauthorized access

What We Never Do

We make these commitments to you:

• We never sell your data. Your information is never sold to third parties. Ever.
• We never show ads. We don't use your data for advertising purposes.
• We never share your individual answers. Not with your partner, not with anyone.
• We never use your data for AI training. Your intimate information stays private.

Data Security

We implement robust security measures to protect your information:

• All data is encrypted in transit using TLS/SSL
• Passwords are hashed using industry-standard algorithms
• Our infrastructure is hosted on secure, reputable cloud providers
• We regularly review and update our security practices

Your Rights and Choices

Access Your Data

You can view your account information and answers at any time through the app.

Update Your Answers

You can change any answer at any time. Updated answers immediately affect your match results.

Delete Your Account

You can delete your entire account at any time from your settings. When you delete your account:

• All your personal information is permanently deleted
• All your answers are permanently deleted
• Your partner will no longer see any matches with you

Export Your Data

You can request a copy of your data at any time by contacting us.

Cookies and Tracking

We use essential cookies to:

• Keep you logged in
• Remember your preferences
• Protect against security threats

We do not use tracking cookies for advertising or sell cookie data to third parties.

Third-Party Services

We use minimal third-party services to operate Mutual:

• Hosting: Our servers are hosted on secure cloud infrastructure
• Email: We use a reputable email service for account-related communications

These services are bound by strict data protection agreements and only receive the minimum information necessary to provide their service.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you through the app or via email.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@mutual.com